Question 1

How is FLOWOO different from other agencies in London?

Accepted Answer

Most London agencies charge £5,000+ upfront for a basic brochure site, lock you into 12-month retainers where they keep your code, and disappear after launch. At FLOWOO, we operate on an all-inclusive monthly WaaS model — you pay a small setup fee plus a fixed monthly subscription that covers your custom Next.js website, hosting, domain, SSL, and ongoing support. After 12 months, you own 100% of the code and IP. No upfront shock, no hidden fees.

Question 2

Do I need technical knowledge to use what you build?

Accepted Answer

None at all. We build everything to be completely hands-off for you. For websites, you get an easy-to-use editor, and for AI workflows, we handle all the integrations, server hosting, and API keys in the background. If you ever need a change, just drop us a message and we will handle it.

Question 3

Do you offer ongoing support after launch?

Accepted Answer

Yes, absolutely. Our all-inclusive monthly subscription means our team actively monitors your systems, handles hosting, manages security certificates, and performs monthly updates to ensure your digital assets are running perfectly 24/7. You are never left alone after launch day.

Question 4

How does the monthly payment work, and what is included?

Accepted Answer

Every project starts with a one-time, non-refundable £199 Setup Fee, which covers project kickoff, initial design architecture, and system provisioning. From month 1, you pay a fixed monthly subscription — for example, from £49/month for Web Development or from £99/month for AI Automation. This single monthly fee covers everything: custom development, ultra-fast cloud hosting, domain, SSL, security, and dedicated monthly maintenance. One clear invoice, no surprises.

Question 5

Do I need to buy my own domain or hosting?

Accepted Answer

No, we handle all the infrastructure. We register your chosen domain, set up high-speed Vercel cloud hosting, and configure SSL certificates — all bundled into your monthly subscription. You don't manage any accounts, server panels, or renewal dates. We do it all.

Question 6

What is the contract length for your monthly plans?

Accepted Answer

Our Web Development and AI Automation plans operate on a 12-month contract. This is because we invest significant time upfront building your custom systems — design, coding, hosting setup, and integrations — before you pay your first full month. After the 12 months are complete, your contract automatically transitions into a flexible, rolling month-to-month FLOWOO Care Plan (typically £29–£49/month for hosting, domain renewal, and priority support) which you can cancel or pause anytime.

Question 7

What happens to my website after the 12 months are up?

Accepted Answer

Once your 12-month plan is fully completed, you have two options. First, you can take full ownership of your domain, codebase, and GitHub repository — 100% yours, at no extra cost, to host wherever you choose. Second, you can continue on our flexible FLOWOO Care Plan (rolling monthly, cancel anytime) to keep your site running on our ultra-fast servers with ongoing maintenance and support included.

Question 8

Are there any hidden fees or setup charges?

Accepted Answer

There is one mandatory, transparent fee: the £199 Setup Fee, which every project pays once at the start. This covers project kickoff, design planning, and system provisioning. Beyond that, the monthly subscription you agree upon is exactly what you pay each month — no hosting markups, no licensing fees, no scope-creep charges. Any additional features outside your plan are always quoted in writing before any work begins.

Question 9

Is my business and customer data secure and GDPR-compliant?

Accepted Answer

Yes, 100%. We build all sites, databases, and AI workflows using secure, encrypted cloud servers (Vercel, Supabase, GitHub). Every automation strictly complies with UK-GDPR guidelines to ensure your operational and customer data is fully protected at all times.

Question 10

How much does a business website cost in London?

Accepted Answer

Traditional agencies often charge anywhere from £3,000 to £10,000 upfront for a basic bespoke website. At FLOWOO, our custom-coded Web Development service starts from just £49/month on an all-inclusive 12-month plan. You also pay a one-time £199 Setup Fee at the start. That single monthly fee covers your custom Next.js design, cloud hosting, domain, SSL, and ongoing monthly support — no separate bills, no hidden costs.

Question 11

Do your websites include SEO?

Accepted Answer

Yes, search engine optimization is baked into our development process from day one. We don't just add keywords; we write clean, semantic code, optimize all images, configure proper metadata, and build on lightning-fast React/Next.js frameworks to guarantee top Google Lighthouse performance scores.

Question 12

Can you add a booking system and AI chat to my website?

Accepted Answer

Absolutely. We specialize in transforming static websites into conversion engines. We can seamlessly integrate dynamic booking calendars (like Calendly or custom databases) and custom-trained AI chatbots that qualify leads and schedule appointments for your business automatically.

Question 13

What technology stack do you use to build websites?

Accepted Answer

We do not use slow, clunky WordPress themes that require constant plugin updates. We build modern websites using Next.js, React, Tailwind CSS, and headless database structures. This guarantees your site loads in under 1 second, is highly secure, and is fully optimized for mobile devices.

Question 14

Can you build an e-commerce store, and what platform do you use?

Accepted Answer

Yes! For complex, high-volume online stores, we build and customize premium Shopify setups. This gives you an easy-to-use product management dashboard while we handle the custom frontend design, payment gateway connections, and automated shipping/invoice integrations.

Question 15

How long does it take to get a website live?

Accepted Answer

A standard custom business website with up to 5-10 pages is typically developed, tested, and fully launched within 7 days from our initial kickoff call, provided we have all the copy and brand assets ready.

Question 16

Can I edit the website content myself once it is launched?

Accepted Answer

Yes. While we handle all complex technical changes under your monthly maintenance allowance, we also set up a user-friendly Content Management System (CMS). This allows you or your team to easily edit text, write blog posts, or upload new images in seconds without touching any code.

Question 17

What's a virtual AI receptionist and how does it work?

Accepted Answer

A virtual AI receptionist is a custom-trained AI system that handles your business communication 24/7. It can respond to website visitors, qualify leads, answer customer FAQs, and even book meetings directly into your calendar. If it gets a complex question, it seamlessly forwards the detail to your human team.

Question 18

What kind of business processes can you automate?

Accepted Answer

If your team does it repetitively on a computer, we can automate it. Common automations include: instantly following up on missed calls via SMS, syncing new leads from Facebook/Google Ads straight into your CRM (HubSpot, Salesforce), generating automated Xero invoices upon job completion, and sending instant booking reminders to reduce no-shows.

Question 19

Can you integrate AI with my existing tools and software?

Accepted Answer

Yes. We build custom webhooks and API pipelines using powerful integration platforms like Make.com and n8n. We can connect almost any modern software, including your email, CRM, Slack, Google Workspace, Xero, Stripe, and social media platforms, to work as one unified system.

Question 20

How much time and money can AI automation save my business?

Accepted Answer

On average, our custom automated workflows save small-to-medium UK businesses between 20 to 40 hours of manual administrative work per month. By instantly responding to leads and preventing missed calls — a significant and costly problem for most UK small businesses — our clients regularly recover thousands of pounds in otherwise lost revenue.

Question 21

Do I have to pay for the API and server costs separately?

Accepted Answer

No. We bundle all server hosting, database usage, and standard API execution limits (such as Make.com tasks and OpenAI tokens) directly into your single monthly FLOWOO Care plan. You don't have to manage multiple software bills—we handle the infrastructure.

Question 22

What happens if an automated workflow breaks or an API updates?

Accepted Answer

Because software and APIs update constantly, our team proactively monitors your active pipelines. If an external platform changes its API or a workflow throws an error, our monitoring system alerts us immediately, and we repair the connection in the background as part of your monthly subscription.

Question 23

How long does it take to build and deploy an automation?

Accepted Answer

Simple lead-capture or CRM sync automations can be deployed within 3 to 5 business days. Highly complex integrations, such as custom virtual AI receptionists or automated invoicing and booking pipelines, typically take 2 to 3 weeks to design, test, and launch safely.

Question 24

What is an MVP and why do I need one?

Accepted Answer

A Minimum Viable Product (MVP) is the most basic, functional version of your software idea that you can launch to real users. Building an MVP allows you to validate your business concept in the real market, gather actual user feedback, and show working software to potential investors without spending tens of thousands of pounds on unnecessary features.

Question 25

How do you build MVPs so quickly and affordably?

Accepted Answer

We utilize modern, pre-optimized boilerplate architectures (such as Next.js, Supabase, and Tailwind) combined with AI-accelerated development processes. By eliminating the bureaucratic overhead of traditional software agencies and focusing strictly on your core value proposition, we bypass months of useless development.

Question 26

How much does MVP development cost?

Accepted Answer

While typical software houses charge £20,000 to £50,000 to build a basic app, our custom MVP packages start from just £999 as a fixed-price project with no setup fee. MVP Development is priced as a deliverable-based engagement, not a monthly subscription — you pay for what we build, and upon completion you own 100% of the codebase and IP. Book a discovery call and we will scope your project and give you an exact quote.

Question 27

What features are usually included in a launch-ready MVP?

Accepted Answer

We focus on the essential user journey. A typical MVP includes secure user authentication, a clean dashboard, core database functionality (creating, reading, updating data), payment integration (Stripe subscriptions/one-time), and basic web analytics.

Question 28

Who owns the code and intellectual property (IP) of the MVP?

Accepted Answer

You do, 100%. Upon completion and full payment of your MVP project, we transfer full ownership of the GitHub repository, Supabase database, and Vercel deployment to you. The code is built using clean, scalable industry standards — Next.js, TypeScript, PostgreSQL — so any future developer can easily take over and continue scaling it without any lock-in.

Question 29

Can we transition from the MVP to a fully scaled product later?

Accepted Answer

Yes, easily. We do not build throwaway code or use restrictive no-code builders. Because your MVP is custom-coded using Next.js, Node.js, and SQL/PostgreSQL databases, it is fully prepared to scale to millions of users when you are ready to add more advanced features.

Question 30

How long does the entire MVP build process take?

Accepted Answer

Our standard MVP timeline is 2 to 4 weeks from our initial scoping session to full deployment on live staging servers, allowing you to start onboarding users and validating your market almost immediately.

We Build London's
Web Design.
That Gets You Leads.

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London websites & AI automation. Built to get you more customers.

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We work with London businesses across every industry.

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Why London businesses choose FLOWOO over traditional agencies.

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